Hiding sensitive information

As standard Symplify will categorise all numbers as sensitive information and mask them accordingly. If you notice that your recording is capturing sensitive information about your visitors you need to make some configurations to mask this from the recordings. 

To do that go to ”My website” -> click the website -> choose ”Edit website”. Click on the Tracking tab and scroll down to Visitor Recordings. Here you have the option to add additional CSS selectors that you want to mask.

In the below example you can see that we've added elements with the class "sensitive-data" and elements with the ID "personal_info" in the list of CSS selectors to mask. You can also add the attribute "sg_hide_vr" on the CSS selectors you want to hide through your backend and we will automatically mask these. 



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